This week I found out I landed a new job I’ve been interviewing for at the Sun-Sentinel. But the process to get the job was no easy feat.
My interview was four hours, seven different higher-ups at the newsroom interviewed me and before they could offer me the job, I had to pee in a cup to prove I’m not a druggie. Oddly enough, the part I actually had a problem with was the background check.
No not because I have a record or because I’m a bad driver – although I have had a few speeding tickets – but because my FAU records are wrong. According to the FAU Registrar’s office I haven’t taken a class since May 2007.
Even better, the hiring editor for the Sun-Sentinel called to tell me the news and I missed her call because I was in class. Go figure. Luckily she believed me as I explained I wasn’t a fraud and tried to reason that the mistake could be because of FAU’s new self-service system.
Imagine if they decided to just not call me back since they believe I lied on my application? I would not have been a happy camper.
I logged on to MyFAU to check my “student records” and three screens and two tabs later I found my unofficial transcripts. They were current and up-to-date with all my information. Okay, good. At least it doesn’t say I should graduate in 2014 like it did when the system was first enacted.
In an effort to make sure my records at the Registrar’s office were corrected, I set out to get some answers. And after a day of being transferred through FAU’s phone mail and leaving messages I ended up in the same place I started – with nothing but a confused look.
Here’s how it went down:
The first lady in the Registrar’s office told me she couldn’t give out any information regarding student records and whom they have given information to. After I told her the deal and reminded her that I wanted only MY own information, she said I’d have to talk to someone named Shirley, grunted, gave me a phone number and hung up.
Then I tried Shirley, who apparently was at lunch, and another woman told me to call back in an hour. An hour later I left a voice mail for the infamous Shirley and – shocker – I never got a call back.
I called again a few hours later and no one else in the office seemed to be able to access records but her. Weird, isn’t that what they do all day?
So if it’s been a while since you checked your records with the Registrar’s office, you might want to jump on that. You can call them at 297-3050 on the Boca campus. And if you get a hold of Shirley, let me know.
You can also log on to FACTS.org and check your transcripts there. All the information on their site comes directly from your institution – so if they are correct on there, then FAU should have the right info. I stress the word “should.”
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3 comments:
Michelle, you're hot!
Would you like to smoke some pot with me now that you passed your drug test?
-d.
Uh...if you can't get a hold of Shirley on the phone, here's a novel suggestion – walk to her office, FAU isn't that big.
I think my account says about the same thing.
Then, I paid FAU the money that I owed them for tuition with one of my moms credit cards in the beginning of the semester and then they refunded me more than half of the money (for what reason I still don't know) to MY bank account (a completely different account; not even through the same bank!).
NOW they tell me that they want me to pay them $817 a week before they open up advance registration. So now I can't register or afford to pay them right away and who knows if they will actually get it right if I figure out how to pay them.
Don't get me wrong I enjoy going to FAU. They just really need to get their stuff straight. I almost don't feel comfortable paying them or doing and thing that has to do with them for fear that they will mess it up and I will have to pay with more than just $817.
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